• Hotels will be same or similar category as mentioned
• Booking is subject to availability and advance payment
• Extra bed means extra mattress (if applicable)
• Any additional charges (heater, services, etc.) will be payable directly
• No refund for unused services due to self, weather, illness, strikes, delays, or force majeure
• Unused services are non-refundable and non-exchangeable
• Jurisdiction for disputes: Mandi Court (H.P) 
• Hotel room allocation depends on availability at check-in
• Service quality complaints will be reviewed case-by-case
• Any changes after confirmation may attract modification charges